Penthouse

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We have provided a key box/locker for you at the entrance of the building. The code you need to open this box and where to find it will be sent to you on the day of arrival via a message. Once you have received this message, you can access the property. You can decide your own arrival time and don't need to stress about adhering to a fixed schedule. Check-in is available from 4 PM at the latest. If our cleaning team finishes earlier, you will of course receive the code to enter earlier as well.
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The entire territory of De Panne is a paid parking zone.

Although there are certain periods during the year when this is not the case, it is always best to check the website because controls are quite strict.

To be sure, it is recommended to check this link to see what applies, as these periods vary each year and depend on school holidays.

You can also find all the information on the parking meter itself about 20 meters from the property.

A FEW TIPS

• Quickly look for a GREEN zone
• Upon arrival/departure, you may use the shop&go zone in front of the door for 30 minutes
• It's always best to purchase a day ticket
• The apartment is located in an Orange zone
• After unloading, set your GPS to Dynastielaan De Panne.
• From there, it's nice to return via the Esplanade and the seafront promenade.
• When you reach the Arizona bike rental, you can leave the promenade and you’ll be at the apartment.

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From Monday to Saturday, between 9 AM and 5 PM, it is possible to hand these over on the ground floor. Please inform us in advance if you wish to do so.
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There are very strict controls, and administrative fines (GAS) are immediately issued if you are caught illegal dumping.

Where can you dispose of your waste?

In one of the many waste islands. The closest one is just at the seafront (the first street) to the left of the apartment at 100m. There are also glass containers where you can deposit all your glass for free, even without a badge.

How can you dispose of your waste?

We have attached a badge to the key found in the apartment. 

We have attached a badge to the key found in the apartment.
By holding this badge against the reader, you can open the lid and deposit your waste. 
You don’t need to install anything or pay; we’ve already arranged that for you. 

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No hassle with uppercase and lowercase letters. You will find a QR code in the property that solves this for you. Just scan it, and you're connected.
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Act as you would at home, because energy is also a precious resource during your vacation.
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The kitchen doesn’t really hold any secrets. 

• The stove is electric
• Has a glass, plate, or cup broken? Let us know. These things happen.
• The fridge cools adequately 99% of the time when set to 2. Raising it higher really isn’t necessary. It only makes the cooling element activate more frequently, which reduces cooling efficiency and prompts you to raise the setting further. This creates a vicious cycle.

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• In case of emergency, you can always call 112.
• The address is Duinkerkelaan 21 app 3.
• The nearest hospital is AZ West in Veurne.
• A fire blanket is located in the kitchen on the cupboards.
• A fire extinguisher is located in the storage room between the kitchen and the bathroom.
• Call the owner.

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TRAM

• The nearest tram stop: De Panne Centrum
• Download the "De Lijn" app on your phone and buy your tickets before boarding the tram
• You can always bring your bike on the tram. (and cycle back only with the wind at your back ;) )
• A ticket is valid for 1 hour. This is usually enough to reach Ostend or the station at Adinkerke (Plopsaland)

TRAIN

DO NOT GET OFF AT KOKSIJDE STATION Always get off at Adinkerke. There, a tram will be waiting to take you to De Panne.

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You can easily store your bicycles in one of the many bike lockers available throughout the municipality. More information
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This day always comes too early, but we'd like to ask you to follow a few steps before your departure:

• Collect the bed linen and (used) towels and place them in the laundry basket located in the bathroom.
• Gather and dispose of your waste. Use the badge attached to the keys for this.
• Send a message upon departure, so the cleaning team knows they can come.
• Turn off the heating.
• Turn off the lights.
• Return the keys to the locker and set the code to 0000.
• Please do not leave the dishes wet.

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Pets are unfortunately not allowed, and we cannot make any exceptions—not even for the sweetest or smallest pet. This policy is in place to ensure that future guests, especially those with allergies, can enjoy their stay without concerns. We hope for your understanding and thank you for your cooperation!Pets Pets are unfortunately not allowed, and we cannot make any exceptions—not even for the sweetest or smallest pet. This policy is in place to ensure that future guests, especially those with allergies, can enjoy their stay without concerns. We hope for your understanding and thank you for your cooperation!
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Smoking and vaping are strictly prohibited, both indoors and on the terrace.
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To keep things clear for our cleaning team, we adjust the number of made-up beds according to the number of reserved guests.

This means that if you book for two people, you will find one made-up bed upon arrival. If you book for more than two, both beds will always be made up.

This may cause confusion if you are not traveling as a couple. But we have a solution for that. You can always contact us to inform us a few days before arrival. In this case, we will provide an extra set of sheets for the price of €25.

NOTE: There is a strict application of the allowed number of guests. You can read about the reasons and details here

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We provide a folding bed free of charge for our guests. If you would like to use it, it would be helpful for us to know in advance.

We also have an extra mattress that can be used here. We find that this is only used on very rare occasions. Therefore, it will not be provided upon your arrival, just like the sheets. We have noticed that everyone has their own way of using sheets, sleeping bags, etc. So we leave that to the parents.

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